Privacy Policy

SiteDomainer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, https://sitedomainer.com (the “Site”), and our domain registration services.

By accessing or using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of personal information when you visit our Site or use our services, including:

A. Information You Provide

• Account Information: When you create an account or register a domain with us, we collect your name, email address, mailing address, phone number, and payment details.
• Domain Registration Information: As part of the domain registration process, we may collect data such as WHOIS information and technical details required for domain management.
• Customer Support: If you contact us for assistance, we may collect details about your issue and communication with us.

B. Automatically Collected Information

We collect certain information automatically when you use our Site, such as:

• IP Address and browser type.
• Cookies and tracking technologies: We use cookies to enhance user experience, analyze traffic, and for marketing purposes. See our [Cookie Policy] for more details.
• Usage Data: Information about your interactions with the Site, including pages viewed, the time spent on the Site, and referring website URLs.

2. How We Use Your Information

We use your personal information for various legitimate business purposes, including:

• Providing Services: To process your domain registrations, manage your account, and respond to your requests.
• Improving Our Site: To analyze trends, improve functionality, and enhance the overall user experience.
• Communications: To send you updates, marketing communications, and important notices about your domains or changes to our services.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests, including GDPR and ICANN regulations for domain registration.

3. Legal Basis for Processing Personal Data (For EU/EEA Residents)

If you are located in the European Economic Area (EEA), we process your personal information based on one of the following legal grounds:

• Consent: Where you have provided explicit consent, for example, to receive marketing communications.
• Contractual Necessity: To provide the services you have requested (e.g., domain registration).
• Legal Obligation: To comply with legal obligations, such as ICANN regulations.
• Legitimate Interests: For purposes such as improving our services or preventing fraud, provided these interests are not overridden by your data protection rights.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data in the following situations:

• Service Providers: With trusted third-party service providers (e.g., payment processors, hosting services) to perform tasks on our behalf.
• ICANN and Domain Registrars: As part of the domain registration process, we may be required to share your information with ICANN-accredited registrars or relevant regulatory bodies.
• Legal Obligations: When required by law or in response to legal processes, we may disclose your information to government authorities or regulatory bodies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

You have several rights concerning your personal information, including:

• Access and Correction: You may access and update the information associated with your account at any time.
• Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
• Opt-out of Marketing: You may opt out of receiving marketing communications by following the unsubscribe link in emails or contacting us directly.
• Data Portability: In certain circumstances, you may request a copy of your personal data in a structured, machine-readable format.
• Objection to Processing: You may object to our processing of your data in certain situations, such as for direct marketing purposes.

To exercise any of these rights, please contact us at  [email protected]

7. Data Security

We take the security of your data seriously and employ reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no data transmission over the internet is 100% secure.

8. International Data Transfers

As a global service, your personal information may be transferred to and processed in countries outside of your own, including countries that may not provide the same level of data protection as your home jurisdiction. In such cases, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or binding corporate rules.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our Site. For more information on how we use cookies and how you can manage your cookie preferences, please see our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SiteDomainer
Email: [email protected]
Address: 22819 Tropical Pine Street, Bloemfontein, South Africa